March 2016
 Marketing Associate, Fubon Financial, Taichung, Taiwan
  • Non-Life Insurance
    • Casualty Insurance
    • Liability Insurance
    • Marine Insurance
    • Property Insurance
    • Travel Insurance
  • Life Insurance:
    • Annuities
    • Group Insurance Plans
    • Investment-Oriented Insurance Products
    • Life Insurance
    • Mortgages
    • Savings Plans
  • Banking
    • Credit Cards
    • Loans
  • Securities
    • Securities Trading Accounts
    • Mutual Funds
June 2005
 Freelance Translator, Taiwan
July 2013
August 2016
 Research Assistant, National Chiao Tung University, Hsinchu, Taiwan
  • Information Technology Service Center
    • Software Defined Networking Research Team
 October 2004
May 2013
Independent IT Contractor, TEL FSI (formerly FSI International), Hsinchu, Taiwan
  • Manage and support IT & Telecom needs in the company's Asian subsidiaries located in: China, Korea, Singapore, and Taiwan.
  • Assist with supporting IT issues in the company’s European Offices.
  • Worked with HQ IT team to design & deploy technical solutions and IT processes/regulations that meet the needs of the global organization as well as comply with various US based regulations, such as SOX 404.
  • Provide technical assistance for industrial automation and software issues.
  • Deploy, configure, and support the ongoing management of the following solutions:
    • Microsoft Windows & Office applications (including automated remote over the network installation: Lite Touch/AIK)
    • BMC Remedy Action Request System
    • IBM Lotus Domino/Notes
    • Remote Access, Software Management, Network Infrastructure Solutions from iPass, Cisco, ManageSoft, and Citrix.
    • SAP (R/3, ECC, CRM, ABAP)
  • Participated in the following major projects:
    • Deploy VPN-based global corporate intranet.
    • Remote PC/Laptop deployment and managed software distribution. SAP CRM deployment and SAP R/3 to ECC 6.0 upgrade.
    • Cloud-based VoIP global phone system (PBX replacement).
May 2004
September 2004

SPECIALIST (Inter. Trade & Product Dev. ), Tzyfeng Enterprise, Taichung, Taiwan
  • Responsible for transforming an internal market dependent company to an export orientated company.
  • Development of new products for the international market.
  • Marketing new products in the international market.
  • Forging alliances with other local manufacturers to produce products for the international market.
July 2003
February 2004

ENGINEER, FalconStor Software (Asia Pacific HQ), Taichung, Taiwan
  • Worked on the VTL (Virtual Tape Library) development team.
  • Software Testing & Quality Assurance (Windows, Linux, and Novell Server Platforms with Oracle and IBM DB2 databases)
  • Software Development (Web Applications)
  • Customer Tech Support and Deployment (Taiwan, Australia, and New Zealand)
October 2000
June 2003

COMPUTER LAB ASSISTANT, University of Toronto, Canada
  • Repair minor problems during non-business hours to increase the dependability of the undergraduate computer science lab (CDF).
  • Assist in installing new computer labs during summer 2002 and implementing security features for the computer lab.
  • Report issues to the lab administrators as required.

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